Sending in a proposal? Tip to avoid a common trap!

Sending in a proposal? Tip to avoid a common trap!

Consider the following scenario….a salesperson goes to meet a prospect. The meeting goes well. There is good rapport. The salesperson learns about the prospect’s business. The prospect even shares some of their issues and an interest in finding out more about what the salesperson has to offer. All good so far. However, danger lurks! Hope is raised but often only to be dashed in the fullness of time.

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Do your customers like you, trust you and rate you?

Do your customers like you, trust you and rate you?

Years ago, I was given some very valuable advice about whether or not to go into partnership with someone. “You need to like them, trust them and rate them” was what I was told. I was also advised that it is not often that you will find all three of these conditions are met. It has proven a very valuable  benchmark for me down the years. However I also think that it might be a useful yardstick for us to assess what our customers might think of us.

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