Our mission: People development that makes a positive difference
Our Approach
Most organisations invest in development programmes because they want people to be better at “doing” a particular task or “behaving” in a particular way.
However people “do” and how they “behave” is governed more by their by their MINDSET than their skill. A person’s MINDSET drives what they do, how they do it and therefore ultimately the results they achieve.
The Iceberg Model is a well known metaphor to describe this. “Above the waterline” are behaviours and actions. This is the part that is visible. However, it is what is below the waterline – factors such as: willingness to try something new, self-belief, motivation and confidence i.e. a person's MINDSET - that will dictate whether behaviours will actually change and whether any such changes will be sustained over time.
At a basic human level, there are three critical beliefs that a person must hold in order for them to change long ingrained habits or behaviours:
A belief that what they are being asked to learn and do is important to the business.
A belief that there is something in it for them – they need to genuinely believe they can personally gain or benefit from working in a new way and that these benefits are compelling enough to be worth the effort to change.
A belief that they have the ability to succeed in what they are being asked to do and they will not be exposed in the learning of those skills.
Most development programmes fail to have the desired impact because they focus primarily on knowledge and skills and do not engender the growth MINDSET that is fundamental to creating lasting behavioural change.
When we design and deliver a development programme, we integrate highly effective tools and approaches that develop the success oriented attitude and MINDSET that underpins top level performance in any role.
“I have had the pleasure of working with you for a number of years and to say I have enjoyed and benefited from the experience would be an understatement. Your greatest strength is your ability to listen to, understand and translate the development needs of an organisation into a bespoke series of events that link seamlessly into one another. You deliver with a smile, and create an environment where people want to develop and continue learning.”
Pete Gaylor, Head of Core Business Propositions, Airwave Solutions
Our Values
We believe it is vitally important that we work with people in a way that leaves them in a more positive, confident frame of mind than before we met. We therefore strive to uphold the following Values in everything we do:
Respect
No matter who they are, where they work, what role they have or how senior they are, we treat everyone the same – with decency, honesty and courtesy.
Quality
Everything we do, we do to the best of our ability and with absolute commitment to providing the highest quality learning experiences possible.
Innovation
We continually seek new and better ways to enhance the positive impact of people development in the workplace.
Positive intention
We believe people are inherently good. They work hard and want to do well. We see the potential in everyone and focus all our efforts to enable everyone we interact with to thrive and flourish at work.